To provide greater safety, security and assurance for our customers, HFG now automatically includes Package Protection at a flat rate as part of our shipping and delivery services for all Products ordered from the Home For Guns Site.
WHAT IS IT?
- Package Protection is coverage for if your item(s) purchased from HFG were to be lost or damaged during shipment.
- If your item was lost or damaged in shipment, you can submit a Package Protection Claim within 24 hours of delivery.
- Once your claim is deemed eligible, we will always attempt a replacement first, then refund if necessary. If refunded, refund will include: purchase price of the item, plus applicable shipping, taxes, and fees (but not the $1.99/cost for the Package Protection coverage).
- Package Protection does not apply to packages that were delivered to their final destination but were stolen or otherwise not received.
HOW CAN I GET PACKAGE PROTECTION?
- Package Protection is included automatically during checkout, but Customers may opt out of using HFG Package Protection by un-checking the Package Protection box at checkout.
- Package Protection is available for a flat rate on orders up to $5,000.00.
HOW DO I KNOW IF MY ORDER HAS PACKAGE PROTECTION?
- Package Protection be displayed on your Order Confirmation email.
- If you’re not sure if your order qualifies for Package Protection, please contact us.